Case Study: Powering Success at Alabama Power
With regulatory shifts, pressure from various angles, and changing company goals, many utilities today are also facing challenges such as rising interest rates, regulatory shifts, supply chain issues, and more—all while ensuring customer service remained safe and reliable.
Alabama Power is responding with a transformation of their capital investment decision making process by building support and skill across their teams and accelerating technology adoption. It focused on investment priorities and simplifying complex procedures, and did so by implementing robust governance structures, effective change management, and data-driven strategies that were crucial in positioning them well for lasting success.
The success of this capital planning transformation is attributed to several key factors:
- Leadership Alignment: Full commitment from executive sponsors means they actively drive the change, while clearly communicating the reasons and benefits to the entire organization.
- Stakeholder Engagement: Extensive interviews and collaboration with all stakeholders led to the effective customization of the Copperleaf solution, further supported by a robust communication strategy to build awareness and desire for the change.
- Training, Adoption, and Measurement: Comprehensive training and continuously measuring adoption ensures the organization successfully transitions through the change journey.
To learn more about how Alabama Power achieved the above, watch the full webinar with audience Q&As here: